Shipping

Shipping Price:

For order below US$130, US$35 shipping fee is required.

For order over US$130, we provide free international shipping. 

Shipping Policy

At TripLabb, we strive to provide exceptional service to our customers, ensuring that their orders are promptly processed, efficiently shipped, and delivered in a timely manner. This shipping policy outlines our procedures and guidelines for international orders, including processing times, estimated delivery times, and important considerations such as customs and import duties. We aim to offer transparency and clarity, ensuring a smooth and satisfactory shipping experience for our valued customers.

Shipping Process:
1. Order Processing:
Upon receiving an order, our dedicated team swiftly processes it within 24-48 hours on weekdays. This includes verifying the order details, ensuring product availability, and preparing the package for shipment. Orders placed on weekends or public holidays will be processed on the next business day.

2. Dispatch Time:
Once the order has been processed, it will be dispatched within 24-72 hours. We make every effort to expedite this process and ensure timely delivery of your package.

Estimated Delivery Times:
The following estimated delivery times apply once an order has been dispatched, based on the aforementioned processing and dispatch times:

1. International Orders:
For international orders, we primarily ship from our warehouses in Hong Kong. Depending on your location, the estimated delivery time for international orders is typically 10-16 business days. However, please note that actual delivery times may vary based on factors such as customs clearance, local postal services, and unforeseen circumstances.

Responsibility for Customs and Import Duties:
1. Customs and Import Duties:
Customers are responsible for any customs or import duties imposed by their respective countries. These charges, if applicable, are not included in the product price or shipping fees. It is important to be aware of your country's specific regulations regarding customs and import duties before placing an order with TripLabb.

2. Refusal to Receive Package:
In the event that a customer refuses to receive a package due to customs or import duties, TripLabb regretfully cannot process a refund. It is the customer's responsibility to be aware of and comply with their country's customs and import regulations.

Disclaimer: Please note that while this shipping policy is comprehensive and accurate at the time of publication, TripLabb reserves the right to make updates or modifications as necessary to align with evolving shipping practices and regulations.